Ourio help

Getting started

1. Install Ourio from the App Store. There's no sign-up form: the app creates an anonymous account for you.
2. Answer a few short questions, or skip any of them. If you're under 13, Ourio stops here.
3. Tell Ourio when your story started (the Us tab counts your days together from it).
4. Choose your cat's coat and name. Skip the name and she stays Mochi.
5. Invite your partner (next section), turn on notifications and add a widget.

The app has four tabs: World (the room and Mochi), Moments, Shop and Us. The + button adds a Moment, a drawing, a note, a list item, a wish, an event or a date.

Pairing with your partner

1. On the invite screen, Ourio shows your 10-character code.
2. Tap Share invite to send it as a message or link, or show the QR code for your partner to scan.
3. Your partner installs Ourio, taps I have an invite code and pastes or types it.

A code works for 24 hours; after that, open the invite screen again for a new one. Only your newest code works, so send that one. A room holds exactly two people. More in how pairing works.

Adding widgets

Home Screen

1. Touch and hold an empty spot on the Home Screen until the apps jiggle, then tap Edit › Add Widget.
2. Search for Ourio, choose a widget (Our Corner, Ourio, Block or Drawing) and a size, and tap Add Widget.

Lock Screen

1. Touch and hold the Lock Screen, tap Customize, then Lock Screen.
2. Tap the widget area under the clock and add Us, Note or Drawing from Ourio.

Some widgets have buttons: set your mood or tick a list item without opening the app. In Control Center you can add Pet Your Cat and New Note. See every widget and size.

Drawings on the Lock Screen

Tap + › Draw. The canvas shows your partner's Lock Screen so you see where the drawing will sit. When you send it, your partner gets a notification and the Drawing widget shows it. Without the widget, they open it from the notification. iOS doesn't let apps change the wallpaper, so the widget is how drawings reach the Lock Screen.

Notifications

Ourio only notifies you about your partner: a new drawing, photo or note, a heart on your photo, a Pick tonight match, their turn in a game, and reminders before a date you planned. If they stopped arriving, open iPhone Settings › Notifications › Ourio and turn on Allow Notifications. Focus modes can hold them back too.

Sharing to your wishlist

In Safari or another app, tap Share and choose Ourio. If you don't see it, scroll the row of apps and tap More. Add to my wishlist opens with the link filled in; add a price or details and tap Add wish. Links and text can be shared, not images.

Moving to a new iPhone

Your account key lives in your iCloud Keychain, so on a new iPhone signed in to the same Apple Account, opening Ourio brings your account back. If you linked Save your cat and notes (Sign in with Apple), you can also sign in that way.

Unpair, block or report

Open Settings in Ourio and find the Partner section.

• Unpair: you stop sharing with each other. The shared room, notes, photos, cat and activity are deleted for both of you; each keeps what they bought and half the coins. You can pair again with a new code.
• Block partner: you are unpaired, and neither of you can pair with the other again.
• Report partner: tell us about harassment, inappropriate content, spam or not feeling safe. We read every report.

Deleting your account

Settings › Delete account. Your account and what you sent are deleted from the server, your partner is unpaired, and everything on this phone is erased. This can't be undone. Deleting the app alone doesn't remove your data from our server. See the privacy policy.

Still stuck?

Email support@ourio.app or see Support.